Hello, this is Open The Door.

He left a message on the Korean bulletin board.
I answered to the Korean post.

As I have informed you several times, the full amount of the product that has not been deducted from the delivery fee.
I told you that I will help you with the refund process.

Since the payment method was based on Exim Bay, the application to Exim Bay was made.
It's possible.
Please check the payment method again on the website you paid for.

Please leave a post once from now on.
It's because if you leave it several times, the answer will be double processed and the confirmation will be delayed.

Thank you.